Every carrier has been there. You delivered the load, submitted clean paperwork, and expected payment within a reasonable time. But now the broker who was so responsive a few weeks ago won’t return your calls. Emails go unanswered. The accounts-payable contact “no longer works there.” You’re starting to realize something’s wrong.

You’re not alone — and you’re not out of options.

At Baxter Bailey & Associates, we work with carriers every day who are owed thousands by brokers that simply stop communicating. We’ve heard every excuse in the book:

• “Our customer hasn’t paid us yet.”
• “The check’s in the mail.”
• “We’re waiting on POD confirmation.”
• Or the most common of all — complete silence.

Why This Happens

When brokers get behind on payments or lose a major shipper account, they often use one carrier’s money to pay another. It’s a classic shell game. Sometimes the broker is already out of business and using delay tactics to buy time. Other times, they’ve been paid in full by the shipper but never remitted your portion.

Either way, you’re financing their cash flow — and that’s not your job. You earned that freight charge the moment delivery was made.

What You Can Do Right Now

1. Stop waiting for promises. The longer you wait, the harder recovery becomes. Once the broker’s accounts are drained or bankruptcy is filed, those funds are gone.
2. Get your documents in order. Have your rate confirmation, bill of lading, and POD ready. These prove the debt and make it easier for professionals to step in.
3. Call a team that knows freight recovery. Not all collection firms understand transportation law or carrier rights. Baxter Bailey & Associates does — it’s all we do. Our team knows the broker tactics, the timelines that matter, and the most effective ways to recover what’s owed.

Why Carriers Trust Baxter Bailey

We don’t just send letters — we recover money. Our professionals know where to look, how to trace payments through brokers, and when to escalate for results. Every account is handled by a dedicated team that understands transportation — not generic debt.

For more than 15 years, Baxter Bailey & Associates has built a national reputation for helping carriers, factors, and logistics companies collect unpaid freight bills, double-brokered loads, and broker defaults.

If you’ve delivered freight and haven’t been paid, you still have options.

Don’t Wait — Act Now

Every day that passes makes recovery harder. When a broker stops answering, that’s your signal to act — not to hope.

Reach out today for a free account review:
📞(662) 655-4848
📧[email protected]
🌐 bbcollects.com